Before you transfer out your email, please make sure you backup all your emails to avoid missing emails. To transfer out email, you just need to provide us the MX record and TXT record of your new email service provider, we will update it to your DNS setting.
MX record for G Suite:
Below is the MX record for Suite, for more information please click here to refer the User Guide link.
| Blank or @ | 3600 | MX | 1 | ASPMX.L.GOOGLE.COM |
| Blank or @ | 3600 | MX | 5 | ALT1.ASPMX.L.GOOGLE.COM |
| Blank or @ | 3600 | MX | 5 | ALT2.ASPMX.L.GOOGLE.COM |
| Blank or @ | 3600 | MX | 10 | ALT3.ASPMX.L.GOOGLE.COM |
| Blank or @ | 3600 | MX | 10 | ALT4.ASPMX.L.GOOGLE.COM |
MX Record for Microsoft 365 (Outlook):
For Microsoft 365 (Outlook), you will need to send us your unique ID of TXT record to verify, for more information please click here to refer the User Guide link.
If you have the different MX record from your new email service provider, please contact our support at [email protected]. For existing customer, you may drop us a support ticket though the Private Access.